Last updated: 12 October 2026
Who we are
This website is run by Sixth Sense Training (“we”, “us”, “our”), 25 St Bryde Street, The Village, East Kilbride, Glasgow, G74 4HQ. Telephone: 01355 698011.
- Registered company name: [ ]
- Company number: [ ]
- ICO registration number: [ ]
- Contact email for privacy questions: [ ]
We are the data controller for the personal data described in this policy.
The information we collect
We collect personal data when you:
- Contact us or enquire about a course through our contact and course enquiry forms (name, email address, phone number, organisation, and the details of your enquiry).
- Apply for a job or apprenticeship, or upload a CV (your CV and anything you include in it, such as employment history, qualifications and contact details).
- Take part in an apprenticeship or training programme (training records, attendance, assessments, progress and qualification information, and the details needed to enrol you with funding bodies and awarding organisations).
- Use our live chat (Zoho SalesIQ): your messages, any details you give us, and technical data about your visit.
- Sign up for marketing or our affiliate scheme (name, email address and your preferences).
- Browse our website (cookie and similar data, such as your IP address, device and browser type and the pages you visit; see Cookies below).
How we use your information and our lawful bases
| Purpose | Lawful basis (UK GDPR) |
|---|---|
| Replying to enquiries and providing information about our courses | Legitimate interests, or steps taken at your request before entering into a contract |
| Processing job and apprenticeship applications and CVs | Steps taken at your request before entering into a contract; legitimate interests |
| Delivering apprenticeships and training, keeping training records and meeting funding and awarding-body requirements | Performance of a contract; legal obligation |
| Live chat support | Legitimate interests |
| Sending marketing emails | Consent (you can withdraw it at any time) |
| Website analytics and advertising cookies | Consent |
| Keeping the website secure | Legitimate interests |
Who we share your information with
We share personal data only where necessary, with:
- service providers who host and support our website, email, CRM, live chat and marketing tools (for example Zoho);
- funding bodies, awarding organisations and employers involved in your apprenticeship or training, where this is needed to deliver it;
- analytics and advertising providers (such as Google, Microsoft and LinkedIn), only if you consent through our cookie banner;
- professional advisers, regulators or law enforcement where required by law.
Other recipients: [ ]
We do not sell your personal data. Where data is transferred outside the UK, we make sure appropriate safeguards are in place.
How long we keep your information
- Enquiries: [ ]
- CVs and job or apprenticeship applications: [ ]
- Apprenticeship and training records: [ ]
- Live chat transcripts: [ ]
- Marketing data: until you unsubscribe, or [ ]
Your rights
Under UK data protection law you have the right to:
- access the personal data we hold about you;
- ask us to correct inaccurate data;
- ask us to erase your data;
- ask us to restrict or object to our processing;
- data portability;
- withdraw your consent at any time, where we rely on consent.
To exercise any of these rights, contact us using the details in “Who we are”. We will respond within one month.
Complaints
If you are unhappy with how we have handled your personal data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator: ico.org.uk/make-a-complaint, telephone 0303 123 1113.
Cookies
This site uses cookies: small text files placed on your device to help the site work and to provide a better user experience. Cookies are used to remember your preferences and, with your permission, to provide analytics and advertising data to third parties such as Google Analytics.
We use Complianz to manage your cookie consent. Strictly necessary cookies are always active. Statistics and marketing cookies are only set if you accept them in our cookie banner. You can change or withdraw your choice at any time using the “Manage consent” button on the page.
Enhanced conversions: If you accept marketing cookies in our cookie banner, details you enter in our forms (such as your name, email address and phone number) may be shared with Google in hashed (encrypted) form, so we can measure how well our advertising works. These details are not shared with Google if you do not give marketing consent.
You can also control cookies in your browser settings. See the About Cookies website for guidance for all modern browsers.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.